Customer Support Services
Outstanding customer support is what builds trust, loyalty, and long-term business success. At DGHAWKSOLUTIONS, we provide multilingual, 24/7 customer support solutions across voice, chat, email, and social platforms. Our trained agents ensure every customer interaction is professional, empathetic, and result-driven. Choose us for scalable, responsive, and personalized support that enhances your brand experience and satisfaction.
Service Options:
Support Services are Contract based Fill contact form for a Quote
Live Chat Support
Real-time customer query handling
Product/service guidance
Sales & lead generation chat support
Technical troubleshooting via chat
Website live chat integration
Voice Support / Call Center Services
Inbound customer service calls
Outbound follow-ups & feedback calls
Phone-based technical support
Call quality monitoring & training
Multilingual voice agents
Email Support Services
Ticket-based email resolution
Order updates & confirmations
Complaint handling & refunds
SLA-based response time tracking
Professional tone & formatting
Social Media Support
DM and comment responses
Community management
Issue escalation through social channels
Brand reputation monitoring
Social ticket tagging & resolution
Order & Account Support
Order placement & tracking
Cancellations & returns
Account verification & login issues
Subscription/renewal handling
Billing & payment queries
Customer Feedback & Retention
Feedback collection & analysis
Review response management
Loyalty program assistance
Win-back campaign support
Upsell & cross-sell during support
Technical Helpdesk Services
Tier 1 & Tier 2 tech support
Remote issue diagnosis
Ticket escalation system
Product walkthroughs
Troubleshooting hardware/software queries
+92-317-4219809
Monday – Friday: 7:00 am -8:00 pm
24/7 Emergency Service
info@dghawksolutions.com
New York, USA
For contract or a custom quote, simply click on “Request a Quote,” fill out the contact form, and mention the service you’re interested in. Once we review your request, our team will get in touch with you shortly to discuss details and provide the best possible offer.